Customer Service

This section of our website was developed to provide customer service access on a 24/7 basis. Whether during the business day, overnight, holidays or weekends, our intent is to enable our clients to address their needs at the time most beneficial for them.

Our on-line service will forward your request to the appropriate department. Whether requesting a policy change, need a certificate or binder, have questions about payments, want to report a claim or any other service or coverage related issue, this online access will expedite your request since it allows you to deal with issues regardless of time of day. This online service DOES NOT replace our desire, or your ability to speak directly with us. It expands your access to our service personnel, and helps us improve our response time to you.

Be sure to click on the department/product to whom you are referring your request. Don't hesitate to call us with any questions or if this format does not address your specific situation.

* = Required

Customer Service Request Form

Department: * Personal Lines (Home, Auto, Renters, etc.) Health Insurance (Individual, Family) Accounting/Financial General, Mailbox/First time user registration Claims Life Insurance Business Insurance Group Health & Employee Benefits Long-term care/Long-term disability Certificate of Insurance Request Name: * (First and Last Name, Suffix, etc.) Address * City: * State: * (2 Letter Abbreviation) Zip Code: * Telephone: * Email Address: * (user@company.com) Please list below the message you want to send to the above-specified department: *

*Request to bind new coverage or change existing coverage will not be effective until you receive a reply confirming your request. Be sure to save this request for follow-up in case there is a transmission error.